For players aged 21 and above — Safe Gaming

tbagee's commitment to responsible gaming

We believe gaming should be a source of enjoyment, not stress. At tbagee, your safety and wellbeing are our highest priority — that is why we offer deposit limits, self-exclusion, and 24/7 Bengali-language support.

Important: tbagee is for players aged 21 and above only. Use of this platform by minors is strictly prohibited. We verify age during the identity verification process.

At tbagee, we always want our players to enjoy gaming in a healthy and controlled way. Responsible gaming means understanding your own limits, prioritising entertainment, and seeking help when needed. Our platform offers a range of effective tools to help you manage your gaming experience.

Gambling can be addictive — that is a reality. With the right awareness and tools, you can keep gaming as a balanced form of entertainment. tbagee believes that our partnership with you at every step of responsible gaming ensures a positive experience.

Our protection tools

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A waiting period applies if you wish to increase a limit.

Self-Exclusion

If you feel gaming is getting out of control, you can exclude yourself from your account for a fixed period or permanently. This feature locks your account completely.

Time-Out

Need a break? Take a time-out ranging from 24 hours to several weeks. During this period you will not be able to log in to the platform and will not receive any promotional messages.

Betting History Review

View your complete transaction and betting history at any time. Regularly monitoring how much time and money you are spending is an important part of responsible gaming.

24/7 Bengali Support

Our live chat is always available for any questions or support related to responsible gaming. Talk to us in Bengali and our specialist team will guide you in the right direction.

Minor Protection

tbagee uses strict age verification. We recommend using parental control software on your devices to protect children in your household.

Warning signs of problematic gambling

If any of the following signs appear in yourself or someone you know, it is time to seek help:

  • Spending beyond your budget
  • Gambling repeatedly to try to recover lost money
  • Neglecting other responsibilities for gaming
  • Hiding gambling activity from family or friends
  • Feeling restless or anxious when not gambling
  • Borrowing money or taking loans to gamble
  • Being unable to stop once you start playing
  • Disruption to work, studies, or sleep
  • Feeling guilty about gambling
  • Continuing to gamble even during financial hardship

If even one of the signs above applies to you, please contact us right away. Our live chat team will support you without judgement and help you take the necessary steps.

Golden tips for healthy gaming

Set a budget

Decide on a fixed budget before you start playing and treat it as your absolute limit. Consider any losses as the cost of entertainment.

Limit your time

Set a time limit before each gaming session. Set an alarm if needed. Prioritise spending time with family and friends.

Play for fun

Do not treat gaming as a source of income — it is entertainment. If you feel stressed rather than entertained, take a break and focus on other activities.

Take care of yourself

Adequate sleep, a balanced diet, and exercise support good mental health. Avoid playing when you are tired or emotionally vulnerable.

Do not chase losses

Avoid the urge to place bigger bets to recover money you have lost. Every game is completely independent — past results do not determine the next outcome.

Keep your family informed

Let trusted family members know about your gaming habits. Their support and observation can help you stay in control.

Not with substances

Do not gamble under the influence of alcohol or any other substance. Judgement is impaired in that state and the risk of excessive betting increases.

When in doubt, take a break

If you have even the slightest doubt about your gaming, take a break immediately. Use our time-out or self-exclusion feature — no reason needs to be given.

How to set limits and protections

Setting a deposit limit

Go to your account settings → click on the "Responsible Gaming" section → select "Deposit Limits" → enter your daily / weekly / monthly amount. Minimum deposit is ৳200.

Taking a time-out

Account Settings → "Time-Out" → choose a break of 24 hours, 7 days, or 30 days. Once started, the time-out takes effect immediately and cannot be cancelled before the period ends.

Activating self-exclusion

Account Settings → "Self-Exclusion" → choose a fixed term or permanent exclusion. You can also apply directly via live chat — support is available 24/7.

Contacting support

Reach out via our live chat at any time. Our specialist team will help you set up the right tool and take the next steps. Email: [email protected]

Age verification and minor protection

tbagee strictly ensures that the platform can only be used by players aged 21 and above. Identity verification is mandatory at registration and before withdrawal requests.

To prevent children or teenagers in your household from accessing this platform, take the following steps:

  • Always keep your account password private and do not share it
  • Avoid logging in to your account on devices used by children
  • Consider installing parental control software on your devices
  • Do not save passwords in the browser if children use the same device
  • If you have any suspicion, change your password immediately and let us know

If you suspect that a minor has used your account, notify our live chat immediately. We will secure the account quickly and take the necessary action.

Contact us for support

24/7 Live Chat

Use our live chat for Bengali-language support at any time. A responsible gaming specialist is always available.

Email Support

Email us for a more detailed discussion:
[email protected]

Questions about responsible gaming

Yes, when you lower a deposit limit it takes effect immediately. However, if you want to increase a limit, a waiting period applies, which helps protect you from making impulsive decisions. This rule is in place for your own protection.

For a fixed-term self-exclusion, the account may be reactivated once the period ends, but a review process applies. For permanent self-exclusion, there is no option to reactivate the account. We always recommend speaking with us before proceeding with self-exclusion.

Yes, completely safe. Your account balance remains untouched during a time-out or self-exclusion. Only login and gaming activity are suspended. Withdrawals are arranged at the end of the period or upon a valid request.

Contact our 24/7 live chat immediately. We will temporarily suspend the account, review the transaction details, and take the necessary steps based on the situation. Change your password right away.

Yes, completely free. Deposit limits, time-outs, self-exclusion — all responsible gaming tools at tbagee are available at no cost. There are no charges or penalties for using them. These tools exist for your protection.

Yes, gambling addiction is a recognised mental health condition and it is treatable. With the help of professional psychologists or counsellors, many people have returned to healthy lives. We are ready to support you in any situation and can point you toward professional help when needed.

Enjoy tbagee safely

Play responsibly and put entertainment first. Explore your favourite games on tbagee — we are always by your side.